The strongest care team is the one that extends beyond your facility!
Types of Groups Clinical Caregivers create when using Spectra Care to its fullest potential.
Because Spectra Care is HIPAA compliant, you will never need to worry about sharing posts that include patient identifiers.
Clinical Teams set up three different types of groups to coordinate treatment and build a better care team.
- Groups for teams to communicate internally within your facility, replacing text messaging to ensure compliance while you treat your patients across the building, and across the world. These groups include only clinical team mates, and you never need to worry about sharing information that identifies the patient like their name within your posts to others.
- Groups for teams can also include members of other clinical caregivers outside of your facility. an owner of a group can simply invite any caregiver regardless of their organization via their cell phone number or email address.
- Groups for patients, and their family caregivers can include anyone that is authorized on a HIPAA disclosure form for communicating directly with the care team in a patient's close support group outside of the clinical setting. Clinical teams use patient and family groups for sharing information, ensuring understanding of the treatment and/or discharge plan, and for following up with patients and their families during and after treatment.
1:1 communication with your patients
Spectra Care is a great way to communicate 1:1 with your patients to ensure they understand their treatment plan, set up new appointments, or coordinate visits.
- Set up a group for you and your patient to communicate with them directly by sharing posts, test results, internal images, or any other photos relevant to their care.
Sharing updates with patients family members
In some cases, members of a patient's family or close circle of friends and neighbors are critical in supporting their loved one through their treatment. These individuals are regularly listed as emergency contacts, and/or are people your patient trusts to put on their HIPAA disclosure form.
If your patient has support of loved ones who are frequently visiting with your patient, and requesting updates on the treatment you provide to the patient, these are the ideal members to include within your care team in a group made for them on Spectra Care.
By creating a group dedicated to the patient, or joining an existing group that the family already has in place for the patient on Spectra Care - you can provide peace of mind while enlisting the help and support of these caregivers!
Here are some tips for successful family communication in Spectra for Clinical Caregivers:
- Create groups specifically for sharing updates with patients family members.
- Name the group something like "[Patient Name's] Family Treatment Updates"
- Invite your patient via their cell phone number or email address, then give the patient ownership of this group, this allows them to be in control of who receives updates on their treatment, and allows them to invite their loved ones themselves to the group. (see our how to on transferring ownership of a group if you would like more information on this.)
- Block off some time each week where you (and your team) creates groups for new patients, and/or shares recent updates on your treatment of this patient within those groups.
- If your patient has been discharged, follow up with 15, then 30 days to check up on their health. If a new visit is required to check back up with you, you can use Spectra Care to set up their next appointment.